FAQ

8-14 weeks, Refurbished vehicles are about 4 weeks.

Depends on the damage, typically a week to 2 weeks.

We have a spare unit available (typically a 4 Seater).

Yes, we offer customization of vehicles to suit your use-case.

Depends on the customer requirements: 5 kWh Li-Ion gives about 50 kms range.
10 kWh gives about 90-100 kms and 14.4 kWh gives about 150 kms range.

The duration required for charging depends on the tariff rates and whether they are commercial or fixed. Utilizing an average rate of R3.50 per kWh, a standard on-board charger typically charges the pack at a rate of 25Ah per hour, equivalent to 1.2 kWh. Therefore, for a consumption of 5 kWh, the charging time would range from 4 to 4.5 hours, resulting in an estimated cost of R15.75.

Customers are required to possess their own Public Liability insurance, while drivers must hold a valid driver's license. Our coverage extends solely to the vehicle itself. Additionally, if operating on public roads and offering rides for a fee, drivers must obtain a PDP license and a COCT Operators License.

No – only long term, typically 36 months or longer.

Melex includes and provides on-site maintenance, spares , callouts, insurance for all rented vehicles.

We provide both New and Refurbished vehicles depending on the customer budget and time frames.

Yes, we supply various options for the rental vehicles including rain covers depending on the customer requirements.

Yes, on prior arrangement.

No, this would unduly compromise our consistency of support.

Yes, up to 6 seater shuttle models and Utility models.

Yes, as long as the vehicle is not modified in the process without prior consultation with Melex.

Yes, subject to application requirements and availability.