Mediclinic Panorama Hospital

Challenge

Mediclinic Panorama, a 400-bed multi-disciplinary acute care hospital in Panorama, Cape Town, required a parking lot patrol shuttle service for its extensive parking area accommodating visitors, patients, and staff. The challenge was to ensure reliable shuttle service during visiting hours from 09:00 to 20:00. With a high volume of parking and visitors, the hospital needed a dependable 8-seater shuttle with all-weather protection, operational 7 days a week. The service required a full-service rental covering insurance, spares, on-site support, and preventative maintenance. Wisdom Security Services was tasked with providing drivers and overseeing the day-to-day shuttle operations.

Solution

Melex Golf Cars Pty Ltd stepped in to address the challenge with a comprehensive on-site rental service. This included on-site preventative maintenance and support, spares/callouts, and vehicle insurance. The solution involved providing a Refurbished 8-seater shuttle dedicated to patrolling the parking lot, offering convenient access to the main entrance for visitors. The 8-seater configuration allowed the hospital to transport more passengers per trip in all weather conditions without compromising on routing, thanks to the longer wheelbase of the shuttle. This solution ensured efficient and reliable shuttle services for Mediclinic Panorama throughout the week.